This Privacy Policy explains how I collect, use, store, and protect your personal information when you visit this website or interact with my services, in accordance with the EU General Data Protection Regulation (GDPR).

What Personal Data I Collect and Why

I may collect and process the following personal data:

• Name and Contact Details
  When you book a session, retreat, or contact me via a form or email.

• Email Address
  To respond to your inquiries or send booking confirmations and updates.

• Payment Information
  If you purchase a session or product, payment is processed securely via third-party services (e.g., Stripe, PayPal) and I do not store your card information.

• Health or Spiritual Information
  Only if voluntarily shared during private sessions, and always with confidentiality.

• Usage Data (Cookies & Analytics)
  This website may collect limited anonymous data (via tools like Google Analytics or similar) to understand how visitors use the site and improve functionality. You can adjust cookie settings in your browser.

How I Use Your Data

I use your personal data to:

• Respond to inquiries

• Confirm and manage bookings

• Provide services you've requested (sessions, retreats, products)

• Send relevant updates or newsletters (if you've opted in)

• Improve website performance and visitor experience

Data Sharing

I do not sell or share your personal data with third parties for marketing purposes. Your data may be shared only with:

• Service providers (e.g., payment processors, email systems) for delivering requested services

• Legal authorities if required by law

Data Storage & Retention

Your data is stored securely. I retain personal data only for as long as necessary to provide services and meet legal obligations (e.g., accounting or tax regulations in Sweden). Sensitive session notes are kept confidential and stored securely.

Your Rights Under GDPR

You have the right to:

• Access the personal data I hold about you

• Request correction of inaccurate data

• Request deletion of your data (where legally allowed)

• Withdraw consent at any time (for example, unsubscribing from emails)

• Lodge a complaint with the Swedish Data Protection Authority (Integritetsskyddsmyndigheten – IMY) if you believe your data is being misused

Data Security

I take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.

Cookies

This site may use cookies to enhance your browsing experience. You can choose to accept or disable cookies through your browser settings.

Newsletter

If you sign up for my newsletter, your email address will be stored securely with an email marketing provider (e.g., MailerLite, Mailchimp). You can unsubscribe at any time by clicking the link at the bottom of any email.

Changes to This Policy

This privacy policy may be updated occasionally to reflect legal changes or improvements. Please check this page periodically. The date of the latest revision will always be indicated at the bottom of the page.

Contact

For questions about your data or this policy, please contact:
the.soulshifter@yahoo.com

Effective Date: 10 August 2025